Customer Fall/Fainting Emergency Detection & First Aid Guidance.

Late detection of fall/fainting incidents and first aid response delays in malls.

REF: PUB-52
Mall & Public Areas

Operational
Mechanism.

Technical details of field integration, data flow, and autonomous decision algorithms.

Edge Hardware

HD Camera
Thermal Camera
3D LiDAR
Speaker/Microphone
AED Location LED Indicator

Artificial Intelligence

Navigation (SLAM)

Fast approach navigation to fall events among crowds in mall common areas

Perception & Analysis

Fall Pose Detection, Motionless Person Recognition, and Crowd Panic Behavior Classification

Autonomous Workflow

Robot detects a fallen or motionless person during patrol; fall/fainting classified via position analysis.

Automatic emergency call sent to first aid team with exact location and incident type.

Robot approaches scene showing nearest AED (Automated External Defibrillator) location on LED display.

Speaker guides surrounding people to clear area and stay calm; coordination with 112 facilitated.

Operational ROI.
Strategic Decision.

EXPECTED BALANCE IMPACT

Annual $56,000 liability savings and life safety gain. ROI: 2.8x | Payback: 1.5 Years.

Reduces emergency response time from 8 minutes to 90 seconds; decreases serious outcomes by 40%.

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